Legal
Privacy Policy for HONE Process Serving
This Privacy Policy explains how HONE Process Serving collects, uses, and safeguards information when you visit our website or request process serving services in Michigan. Our commitment is to maintain strict confidentiality, accuracy, and transparency.
Effective Date: July 1, 2026
Introduction
HONE Process Serving (“we,” “us,” “our”) operates the website https://hone.services (the “Site”) and provides professional process serving and related administrative services in the Michigan counties we serve.
We respect your privacy and are committed to protecting any personal information you may provide. This Privacy Policy explains how we collect, use, store, and protect your information when you use our Site or services.
By using our Site, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following types of information:
A. Personal Information You Provide
When you fill out forms, request services, or contact us, we may collect:
- Full name
- Email address
- Phone number
- Physical address
- Company or law firm name
- Case or service details (including documents submitted for service of process)
- Any additional information you voluntarily provide
B. Automatically Collected Information
When you visit our Site, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
- Referring website or source
- General location data (not precise GPS)
We may use cookies or similar tracking technologies to support site functionality and analytics.
How We Use Your Information
We use collected information to:
- Provide and manage process serving and related services
- Communicate with you regarding requests, updates, or confirmations
- Process and document legal service attempts and completions
- Improve website performance and user experience
- Maintain internal records and compliance logs
- Prevent fraud, abuse, or unauthorized access
- Comply with legal obligations and court requirements
Legal and Process Service Data
Because HONE Process Serving operates in the legal support and process serving industry, we may collect and store documents and information related to legal cases.
This may include sensitive or confidential information provided by law firms, businesses, or individuals.
We treat all legal service data as confidential and use it strictly for lawful service of process and documentation purposes.
Sharing of Information
We do not sell your personal information.
We may share information only in the following cases:
- With authorized employees, contractors, or agents performing services on our behalf
- With courts, attorneys, law firms, or government entities when required for legal service or compliance
- With third-party service providers that support our operations (such as secure document storage or communication platforms)
- When required by law, subpoena, or court order
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information against loss, misuse, unauthorized access, or disclosure.
No method of transmission or storage is 100% secure. We continually evaluate our safeguards to maintain the integrity and confidentiality of the information entrusted to us.
Data Retention
We retain personal information only as long as necessary to fulfill service obligations, maintain compliance records, and meet legal requirements.
When data is no longer required, we take reasonable steps to securely delete or anonymize it.
Your Rights and Choices
You may request access to or correction of your personal information, or ask questions about our privacy practices by contacting us.
If you prefer not to provide certain information, some services may be limited or unavailable.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
We encourage you to review the privacy policies of any third-party sites you visit.
Children’s Privacy
Our services are intended for businesses and adults. We do not knowingly collect personal information from children under 13.
If you believe a child has provided us information, please contact us and we will take appropriate steps to remove it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or our data practices, contact HONE Process Serving.
Email: [email protected]